Every claim, every
policy, reconciled.
Inverba is the document intelligence platform for insurance companies across the Balkans and EU. Surface coverage gaps, detect billing discrepancies, and answer adjuster questions in seconds - with traceable citations to source policies and claims.
Three challenges every carrier knows.
Insurance runs on documents - policies, claims, adjuster reports, regulatory filings. Volume grew faster than tooling.
Complex claims take days
Adjusters cross-reference dozens of policy versions, claim histories, and medical reports manually. Resolution cycles stretch to weeks for high-value claims.
Coverage gaps go unnoticed
The exclusion that determines liability is buried in Annex C. Discovered after a claim is paid - or worse, in litigation - it costs millions.
Audits demand citation, not opinion
Solvency II, Serbian NBS, GDPR - every regulator wants traceable answers. General AI tools cannot provide that.
Four workflows, transformed.
Claims investigation
Surface every related policy, prior claim, and medical record for a single claimant - in seconds. Detect discrepancies between what was billed and what was authorised.
Coverage gap analysis
Ask "which fleet contracts lack flood coverage?" across thousands of policies. Get cited answers - with the exact clause that excludes the risk.
Fraud pattern detection
Identify suspicious patterns across claims, providers, and claimants. Inverba surfaces what manual SIU teams would miss in millions of documents.
Regulatory & audit preparation
When the NBS, an external auditor, or a GDPR review asks a question, the supporting documents are the slow part. Ask once - get the underwriting files, claims records, and internal policies behind any position, cited to the page.
A complex claim, resolved.
Same claim, same documents - twice. Once before Inverba. Again with it.
Phone, file, escalate.
- Adjuster requests prior claims from records team
- 4 days of email back-and-forth with providers
- Policy review: 3 versions, which applied?
- Exclusion buried in Annex C - missed first time
- 9 days to a resolution - SLA breached
Ask, cite, decide.
- All claim & policy documents indexed automatically
- Prior claims surfaced in one query
- Applicable policy version identified by claim date
- Annex C exclusion cited in first response
- 6 hours from claim opened to decision